Deliveries and returns

Deliveries

  • Mondial Relay: €3.90
  • Chrono Relai: €6.90
  • Colissimo Classique: €5.90
  • Colissimo Express: €14.90
Returns
  • Return possible within 15 days.
  • A €5 contribution towards return postage will be deducted from the refund.
  • In the event of a Mondial Relay parcel not being collected on time: €2 return charge applied by the carrier.
Belgium, Netherlands, Luxembourg, Germany, Spain
Deliveries

Mondial Relay: €3.90
Colissimo Classique: €9.90

Returns
  • Return possible within 15 days.
  • A €5 contribution towards return postage will be deducted from the refund.
  • In the event of a Mondial Relay parcel not being collected on time: €2 return charge applied by the carrier.
Italie
Deliveries

UPS Standard: €9.90

Returns
  • Return possible within 15 days.
  • A €5 contribution towards return postage will be deducted from the refund.
  • In the event of a Mondial Relay parcel not being collected on time: €2 return charge applied by the carrier.
Switzerland
Deliveries

DHL Express: €28.90

Returns
  • Return possible within 15 days.
  • Returns at customer's expense.
Austria, Ireland, Portugal
Deliveries

Colissimo Classique: €12.90

Returns
  • Return possible within 15 days.
  • Returns at customer's expense.
Denmark, Sweden, Poland, Hungary, Baltic States, Czech Republic, Slovenia, Slovakia
Deliveries

Colissimo Classique: €13.90

Returns
  • Return possible within 15 days.
  • Returns at customer's expense.
Bulgaria, Croatia, Cyprus, Finland, Iceland, Norway, Romania
Deliveries

Colissimo: €15.90
DHL Express: €20.90

Returns
  • Return possible within 15 days.
  • Returns at customer's expense.
USA, Canada, Japan, Taiwan, Korea
Deliveries

DHL Express: €23.90

Returns
  • Return possible within 15 days.
  • Returns at customer's expense.