Terms of Sales
AND SUZETTE MANON LOGIE EIRL
Seat : 14 rue du Maréchal Foch – 59280 – ARMENTIERES – FRANCE
Siret number: 83282341300014
Registered with the RCS of LILLE, SIREN: 832823413
Manager : Ms LOGIE MANON
Publishing manager: Mrs LOGIE MANON
Site host : Shopify
Design & creation of the site: Et Suzette
ARTICLE 1: OBJECT
The general conditions of sale make it possible to define the contractual relations between the company Et Suzette and the buyer on the site etsuzette.com.
All the conditions quoted are applicable to each purchase made on the site Et Suzette.
Upon acquisition of a product on the “Et Suzette” website, the buyer unreservedly accepts the general conditions of sale which he acknowledges having read before finalizing his order.
First of all, the buyer declares that the purchase of a product is not directly related to his professional activity and is limited to strictly personal use. In addition, the buyer declares to have full legal capacity which allows him to accept the general conditions of sale of the company Et Suzette.
The company Et Suzette reserves the right to modify its general conditions of sale at any time. Thus the general conditions of sale applicable are those dated the order of the buyer.
ARTICLE 2. PRODUCTS
The products offered are those that appear on the Et Suzette website, within the limits of available stocks. Et Suzette reserves the right to modify the range of products at any time. Each of the products is accompanied by one or more photos and a description containing the main technical characteristics. The photographs are most representative of the actual product but do not commit the seller in any way. The sale of the products presented on the Et Suzette site is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.
ARTICLE 3. PRICES
The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. In the event of a change in VAT, this may be passed on to the price of the products. Et Suzette may change its prices at any time. The price of the products listed on the day of the buyer's order is, of course, the only one applicable.
Delivery costs are not included in the price indicated in the catalog. The price of the delivery costs is invoiced in addition to the order, according to the total of the order.
In mainland France, for any order greater than or equal to 70 euros including tax, shipping costs are offered at the pick-up point. Below 70 euros including tax, a contribution to the shipping costs is requested, depending on the weight and the delivery method chosen by the buyer.
ALL SALE PRODUCTS ARE NEITHER EXCHANGES OR REFUNDABLE.
ARTICLE 4. TERMS OF PAYMENT
Et Suzette offers several online payment options:
- secure payment by credit card (via the Shopify Payments gateway)
- secure payment via Paypal.
Here are the steps for a purchase on the Et Suzette website:
- the buyer selects a product.
- the buyer selects the size, quantity and other desired references then clicks on "add to cart"
- the buyer's basket indicates selected products with the chosen size, quantity and other references. In the basket total is the price of the product.
- once the buyer clicks on “validate the order”, the buyer is directed to a new page offering the verification in detail of the order as well as the billing details
- the buyer is then directed to the secure payment interface by the Shopify Payments system in order to securely enter their personal bank details
The buyer indicates another delivery address if he wishes. Thus this step offers the buyer to read and accept the general conditions of sale by checking the corresponding box and clicking on order to validate his order.
- Confirmation of the order entails acceptance by the buyer of the general conditions of sale. All the data provided and the recorded confirmation will be worth proof of transaction. If the buyer has provided his email address on the order form, and will receive an order confirmation email from Et Suzette
ARTICLE 5. RETENTION OF OWNERSHIP
Et Suzette retains full ownership of the products sold until payment of the price, including fees and taxes, has been received.
ARTICLE 6. WITHDRAWAL
Article 221-18 of the Consumer Code, the buyer has a period of 14 working days from receipt of the product, to withdraw and thus return the product to the seller for reimbursement. When buyer return the product, it must be in original condition with tag. However, shipping costs will be the buyer's responsibility. We do not practice exchanges, only refunds and credit notes.
Upon receipt of your package, we will refund you or send your credit note within 10 days.
–> All promotional and sale products are neither exchanged nor refunded.
–> For hygienic reasons, earrings and lingerie are not taken back.
ARTICLE 7. DELIVERY
Deliveries are made to the address indicated on the order form. Deliveries are only made in the agreed geographical areas. Our delivery service is La Poste via Colissimo. Delivery times are only indicative, if however it exceeds thirty days, then the sales contract may be terminated and the buyer refunded. The company Et Suzette provides on the email address of the buyer, the tracking number of his package.
The buyer is delivered to his home or a relay point near his home. In case of absence, he will receive a notice of passage which will allow him to go and collect his ordered products at the nearest post office for a period indicated on his notice of passage by the postal services.
The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of the company Et Suzette. The buyer is required to check, in the presence of a La Poste or delivery person, the condition of the goods and their delivery content.
In the event of damage during transport, any protest must be made to the carrier within three days of delivery.
The products can also be collected directly from the store at 14 rue Maréchal Foch – 59280 – ARMENTIERES – FRANCE.
ARTICLE 9. WARRANTY
All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for by articles 1641 and following of the civil code. In the event of non-compliance of a product sold, it may be returned and refunded. All claims for reimbursement must be made by post: 14 rue du Maréchal Foch – 59280 – ARMENTIERES, within thirty days of delivery.
ARTICLE 10. RESPONSIBILITY
Et Suzette cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.
ARTICLE 11. INTELLECTUAL PROPERTY
All elements of Et Suzette are and remain the exclusive intellectual property of Et Suzette. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or sound. Any simple or hypertext link is strictly internet without the express written consent of the company Et Suzette.
ARTICLE 12. PERSONAL DATA
The company Et Suzette reserves the right to collect personal information and personal data concerning you. They are necessary for the management of your order, as well as the improvement of the services and information that we send you. The company Et Suzette undertakes to preserve the confidentiality of the information provided by 8-17 of January 06, 1978, the Internet user has a right to access, modify and delete information concerning him and may request it. at any time by mail to the following address: 14 rue du Maréchal Foch – 59280 – ARMENTIERES.
ARTICLE 13. SETTLEMENT OF DISPUTES
These distance selling conditions are subject to French law. For all disputes or disputes, the competent Court will be that of Lille.