Procedure for returns

Cannot be returned:

• Items whose tag has been detached, items that have been worn or washed.
• Items returned beyond 15 days of receipt.
• Earrings and pieces of lingerie (for hygienic reasons)

If you ordered AFTER May 7, 2023 (inclusive), the management of your returns is fully automated via the Fastoche application:

→ Return management application Et Suzette