Deliveries and returns
Mondial Relay deliveries to pickup points are temporarily unavailable for Germany, the Netherlands, and Austria due to an issue on the carrier’s end. Other delivery methods remain available.
MAINLAND FRANCE
Deliveries
- Mondial Relay: €5.50
- Colissimo Classic: $6.50
- Colissimo Express: €14.90
Free delivery to a pickup point for orders over $80
Free home delivery on orders over $100
Returns
- Return possible within 15 days.
- A €5 contribution towards return postage will be deducted from the refund.
- In the event of a Mondial Relay parcel not being collected on time: €2 return charge applied by the carrier.
EUROPEAN UNION
Belgium, Netherlands, Luxembourg, Germany, Spain, Italy
Deliveries
Mondial Relay: €5.50
Colissimo Classic: €9.90
Free delivery to a pickup point for orders over $80
Free home delivery on orders over $100
Returns
- Return possible within 15 days.
- A €5 contribution towards return postage will be deducted from the refund.
- In the event of a Mondial Relay parcel not being collected on time: €2 return charge applied by the carrier.
Portugal, Austria
Deliveries
Mondial Relay: €5.50
Colissimo Classic: €12.90
Free delivery to a pickup point for orders over $80
Free home delivery on orders over $100
Returns
- Return possible within 15 days.
- A €5 contribution towards return postage will be deducted from the refund.
- In the event of a Mondial Relay parcel not being collected on time: €2 return charge applied by the carrier.
Switzerland
Deliveries
DHL Express: 28,90
Returns
- Return possible within 15 days.
- Returns at customer's expense.
Ireland
Deliveries
Colissimo Classic: $15.00
Returns
- Return possible within 15 days.
- Returns at customer's expense.
Denmark, Sweden, Poland, Hungary, Baltic States, Czech Republic, Slovenia, Slovakia
Deliveries
Colissimo Classique: €13.90
Returns
- Return possible within 15 days.
- Returns at customer's expense.
Bulgaria, Croatia, Cyprus, Finland, Iceland, Norway, Romania
Deliveries
Colissimo: €15.90
DHL Express: €20.90
Returns
- Return possible within 15 days.
- Returns at customer's expense.
INTERNATIONAL
UK
Deliveries
DHL Express: 16
Free DHL delivery on orders over €200
Returns
- Return possible within 15 days.
- Returns at customer's expense.
USA, Canada, Japan, Taiwan, Korea
Deliveries
DHL Express: 25,50
Returns
- Return possible within 15 days.
- Returns at customer's expense.
